Service First Mortgage

  • Branch Manager - Corporate

    Job Locations US-TX-McKinney
    Posted Date 2 weeks ago(10/5/2018 3:09 PM)
    Job ID
    # of Openings
  • Overview

    At Service First, our unique values serve as a compass for our actions and are the foundation of our culture.

    • We promote innovation and are purposefully dynamic in our growth processes. We change, not just for the good of ourselves, but for the good of everyone involved.
    • We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives.
    • We hire people with the ability to question assumptions and offer solutions that seem impossible; take calculated risks; take what might be seen as a problem and turn it into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and not just tangent thoughts.

    We are honored to be voted as #4 among mid-size Companies for the Top 100 Places to Work in 2015, 2016 and 2017 by the Dallas Morning News.  Service First Mortgage is the first company to be ranked as high as #4 in its first year of nomination. We are also honored to have received a special award in the category of Best Direction.


    Service First Mortgage is currently hiring for a Branch Manager.


    The Branch Manager oversees the Sales function within a branch office.  They will help to develop and coach the Loan Officers, to provide direction, and to hold them accountable.  They are responsible for the growth and development of the Sales team, for developing networks, and for establishing a presence in the local community.  Duties include:


    • Responsible for the overall leadership, personnel and operation of the branch, including management of the P&L
    • Direct work, appraise performance, manage adherence to policies, procedures and expectations; address concerns and resolve issues as appropriate
    • Solicit, develop and maintain real estate agent relationships, builder relationships and other self-generated referral sources
    • Assist in recruiting, hiring, training and development of loan officers and other positions as appropriate
    • Work with Operations to drive branch sales goals
    • Emphasize team, values and company over individuals
    • Communicate and implement company policy and procedures
    • Strong promoter of the company brand, making what is in the best interest of the company a top priority
    • Model appropriate behavior; maintain a professional image and standards that are consistent with company policy and procedures
    • May be non-producing/limited production


    Education and/or Work Experience Requirements:

    • 2-5 years of leadership experience in a Sales or comparable role
    • Demonstrated history of substantial production that reflects a high percentage of purchase business
    • Well versed in FHLMC, FNMA, and FHA, VA and Niche guidelines, loan processing and automation systems
    • Working knowledge of all mortgage/lending applications, documents, disclosures, and how to structure loans to meet agency guidelines
    • NMLS licensed in good standing


    • Strong written and verbal skills with the ability to communicate effectively and diplomatically with various audiences, including senior leadership
    • Ability to provide a vision of the future and influence others to follow and believe in the cause
    • Ability to work in a team environment with demonstrated interpersonal, teambuilding and motivational skills
    • Discernment to balance passion with good judgment
    • Customer service focused
    • PC and software literate
    • High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information



    Service First Mortgage provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  Service First Mortgage complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed